John H. Armstrong

MEMBERSHIP: Canadian Institute of Access and Privacy Professionals – Professional (certification)

Senior Privacy Investigator – Consultant August 2017 to present Office of the Privacy Commissioner of Canada 10 months

• Plan and conduct investigations for assigned complaints while managing a diverse caseload, making decisions on the conduct of investigations and adhering to the principles of procedural fairness.
• Research and analyze the allegations and circumstances of complaints.
• Interpret applicable legislation, case law, jurisprudence, precedents, and previous decisions of the Privacy Commissioners, recent policy positions, announcements and statements by the OPC's senior management.
• Gather, scan and store all the data, notes, information and evidence collected into the Case Management System provided by the office; and document all events and decisions in same system
• Exercise the powers delegated by the Privacy Commissioner during the investigation
• Develop recommended solutions or resolutions for OPC approval, review and comment
• Negotiate agreements between parties or act as a conciliator to resolve the complaint in line with granted authorities
• Write draft Investigation Reports and draft Letters of Findings for the Privacy Commissioner or his delegated authority for review and comments
• prepare, on approval of the draft, final Reports and Letters of Findings for the Commissioner or his delegated authority, and send signed correspondence to the appropriate parties; and
• Participate in meetings with, representatives of other branches, and the Commissioner to discuss approaches to complaints or issues that require careful management